Touchtech Whitepaper: PSD2 Strong Customer Authentication

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The Netherlands tackles uncertainties around PSD2 consent and GDPR read more
Touchtech and N26 Launch Partnership for Payments Authentication read more
Insights
Regulation
Clients
Touchtech Whitepaper: PSD2 Strong Customer Authentication read more
The Netherlands tackles uncertainties around PSD2 consent and GDPR read more
Touchtech and N26 Launch Partnership for Payments Authentication read more
Insights
Regulation
Clients

Our PSD2-Compliant Solutions

Payments

Payments Payments

Authenticate online card payments
instantly. No Passwords. No One-Time
Codes. 3D Secure made easy.

payments

Boost Customer Satisfaction

As many as 33% of shoppers will abandon a transaction when required to enter a 3D Secure password. This makes customers unhappy and reduces Credit Card Lending through e-commerce. Touchtech’s 3DS solution is simple as well as secure and massively reduces cart abandonment.

Comply with Regulation

Touchtech’s ACS was designed with PSD2 in mind. Touchtech’s solution does not rely on passwords that can be forgotten, expensive SMS codes that can be lost in transit or on risk scores that can be faked. It complies fully with PSD2, including the recently published technical standards.

Reduce Operational Costs

Unhappy or confused customers represent a massive cost to banks through Call Centre volumes and Net Promoter Scores. Touchtech’s solution is both secure and frictionless, which makes customers happy, safe and likely to positively evaluate their bank.

Biometric SCA

Biometric SCA Biometric SCA

Strong Customer Authentication (SCA) for log-in and much more. Mobile or Desktop. Quick. Secure. No more forgotten passwords.

biometric

Great User Experience

Customers frequently forget online banking log-in details. With Biometric Strong Customer Authentication (SCA), customers use the technology on their smartphone to authenticate access. This is both more convenient and more secure, as customers are no longer vulnerable to social engineering attacks from fraudsters.

PSD2 and GDPR Compliance

New regulations such as PSD2 in Europe set new standards for retail banking security. Transfers and other online banking activities now need to be strongly authenticated and failures are closely monitored by regulators. Authentication relying on SMS is expensive, cumbersome and subject to attacks such as SIM cloning.

Relieve Contact Centres

As much as 10% of banks' contact centre volumes are linked to forgotten or mistyped passwords. This customer discomfort is also reflected in angry reviews on social media and through negative word of mouth. With Biometric Logins, the burden on banks' contact centres is greatly reduced.

eSignatures

eSignatures eSignatures

Prove your identity quickly and legally.
Fully eIDAS compliant. Digital transformation
for loan agreements and much more.

esignatures

Boost Digital Transformation

Simple customer agreements such as loans currently take weeks to process and cost a lot. Enabling customers to securely conclude agreements on their own devices is the future of banking, which is both convenient for customers and optimises costs for banks' branch networks.

eIDAS Compliance

The European Union's eIDAS regulation sets out new standards for authenticating electronic transactions. The days of printing, signing, scanning and returning documents are coming to an end. The new framework of Qualified eSignatures backed by a Certificate Authority simultaneously boosts security and improves the whole user experience.

Assist Branch Network

Printing, signing and transporting documents costs many dozens of euro for even simple customer agreements. These activities require manual processing by staff in high-cost locations such as high street branches. With eSignatures, all of this is moved online while customer convenience is also improved.

ABOUT US

Simple and Secure Banking Authentication

Touchtech Payments specialises in online authentication for financial institutions. We provide compliant solutions that can be used to authenticate just about anything, from online payments to loan agreements to banking logins. Our focus is combining cutting-edge security with great user experience.