33% of shoppers will abandon a transaction when required to enter a 3D-Secure password. This makes customers unhappy and reduces Credit Card Lending through e-commerce. Touchtech’s 3D-S solution is simple as well as secure and massively reduces cart abandonment.
Touchtech’s ACS was designed with PSD2 in mind. Touchtech’s solution does not rely on passwords that can be forgotten, expensive SMS codes that can be lost in transit or on risk scores that can be faked. It complies fully with PSD2, including the recently published RTS.
Unhappy or confused customers represent a massive cost to banks through Call Centre Volume and Net Promoter Scores. Touchtech’s solution is both secure and frictionless, which makes customers happy, safe and likely to evangelise.
Touchtech provide seamless biometric Strong Customer Authentication that will endear businesses to increasingly important, digital native user groups.
Biometric logins solve the problem of forgotten passwords. This will reduce the number of customers who require assistance using online services and will positively impact user consumer sentiment.
Touchtech’s biometric login solutions were designed with the PSD2 in mind. They leverage multiple factors to provide simple, secure Strong Customer Authentication.